Senior IT Business Analyst

KMS Technology was established in 2009 as a U.S.-based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise.

We pride ourselves on creating brilliant solutions for our clients by leveraging deep expertise, advanced technologies, and delivery excellence- achieving a shared success where everyone can reach their fullest potential. We believe that the business success we contribute to reflects our commitment to making a difference for our community and providing solutions that create long-lasting impacts.

• Lead, shape, and facilitate analysis and feasibility work with stakeholders for emerging change initiatives to build the business case for project activity
• Establish and maintain professional and consultative relationships with customers
• Assess the client's business needs and business processes (current and future);
• Interview the domain experts at the client company to capture all relevant domain knowledge
• Conduct market research
• Document the client's business requirements in detail, (requirement specifications) with all assumptions and caveats included
• Define quality attributes, external interfaces, constraints, and other non-functional requirements
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards
• Maintain expertise and knowledge of the business domain, technologies, and solutions
• Participate in peer reviews and inspections of requirements documents
• Participate in peer reviews of work products derived from requirements and specifications to ensure that the requirements were interpreted correctly
• Serve as an internal point of contact for the development team whenever requirements need clarification
Qualifications
• At least 05 years of experience in business analyst
• IT background, knowledge of AI/ML, and Knowledge of Clouds are pluses
• Possess basic & Discrete knowledge and perform basic requirement gathering/management work mostly independently and require supervision for more complex work
• Knowledge of software development process, especially software requirement analysis
• Good command of English communication skills (speaking, listening, reading and writing)
• Good listening and interviewing skills to understand a customer's business environment and processes
• Ability to document business requirements in an accurate, unambiguous and concise format
• Good UI/UX knowledge/experience
• Good presentation and client relation skills
• Good organizational, analytical, as well as oral and written communication skills;
• Aptitude to learn and understand new and emerging technologies
• Experience in Agile environment or Scrum Master is a plus
Benefits and Perks

Perks You'll Enjoy

• Working in one of the Best Places to Work in Vietnam
• Building large-scale & global software products
• Working & growing with Passionate & Talented Team
• Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
• Attractive Salary and Benefits
• Two performance appraisals every year
• Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
• Flexible working time
• Various training on hot-trend technologies, best practices and soft skills
• Premium healthcare insurance for you and your loved ones
• Company trip, big annual year-end party every year, team building, etc.
• Fitness & sports activities: football, tennis, table tennis, badminton, yoga, swimming…
• Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
• Free in-house entertainment facilities (foosball, ping pong, gym…), coffee, and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!