IT Support Officer

Job Description

• Manage IT infrastructures, security systems and perform IT support operations
• IT management, IT support on Brand Office Ha Noi and Centers , setup new center.
• Provide help desk service and general IT support to all users in the office, centers.
• Planning maintenance and make sure all the devices at center working properly.
• Provide technical support to telephone and email requests from users for all PC hardware, software and associated peripherals.
• Manage the run of local applications in support of business needs. Diagnose and resolve IT technical issues.
• Manage and configure network system, desk phone, classroom/meeting room equipment such as TV, projector, sound system
• Responsible for installation and setup desktops, laptops, printers, scanners
• Responsible for maintaining, upgrading generic applications such as Microsoft Windows, Microsoft Office and other internal applications.
• Manage IT assets & maintain IT equipment and repair it when possible.
• Join in IT projects assigned by IT Sup/Manager or in charge for IT tasks/other duties assigned by IT Sup/Manager

Job Requirements

• Vietnamese national.
• At least 1-year experience in similar position
• Good computer skills in MS Office (Excel, Word, Powerpoint, Outlook, Project…).
• Good knowledge in Networking (LAN/WAN), System (Windows server 2008, AD, permission, security standard), - ----- Backup data, Virus protection.
• Be highly responsible with confidential matters/reports/data
• Able to communicate in English with expatriates
• Good communication
• Strong motivation for getting customer satisfactions

Job Location

• Hồ Chí Minh
• Hà Nội