[ILA] Educational Counsellor (Overseas Study Centre)

 Have excellent knowledge in terms of product and functional knowledge
 Give counselling to customers in person, on phone and by email
 Do telesales
 Complete school application and visa application
 Liaise with overseas schools on student application and issues
 Make sure the student folder filed with appropriate and enough documents
 Handle customer issues; get support from superiors if necessary
 Conduct visa training and program orientation
 Follow up student study pathway with schools
 Conduct customer service after sales: build up supporter network and strengthen relationship with students
 Be interpreter for department seminars & support school partners at fairs
 Get to know and update overseas study market, competitors and other related education organizations frequently
 Attend training workshops, exhibitions, fairs and relevant events
 Be leaders for summer course program
 Make sure the working area neat and tidy
 Support CM on assigned tasks

Qualifications:

 University Degree
 Welcome candidates with Study Abroad background
 Preferred 6 months experience in sales & customer service
 Experience in Overseas Study area and Administration is a plus

Skills:

 Ownership
 Team work
 Communication
 Problem solving
 Creativity
 Cooperation
 Capability building
 Good English (4 skills), Intermediate level or above
 Good at MS-Office (Word, Excel, PowerPoint, Outlook)

BENEFITS:

 Competitive salary
 Insurances fully provided
 Private insurance will be provided for official staff
 Discount up to 90% English tuition fees for staff and close relatives
 An active, professional, dedicated working environment with experienced managers and friendly colleagues
 Bonding trips and events
 14 day-off per year along with other benefits according to the company's regulation.
 Chances for promotion and transfer