KMS Healthcare is the intersection of world-class technologists and proven Healthcare industry expertise.
We empower companies to build transformative next-gen technologies to bring about game-changing resolutions to healthcare's most challenging problems. Our solutions ensure improved data exchange while maintaining regulatory compliance and data-driven requirements. We are committed to providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors in order to help create industry-leading health solutions.
At KMS Healthcare, we leverage technologies to enable a modern way of health service. Covering end-to-end product development, we helped numerous U.S. health practices increase health treatment quality, reduce costs, and save people's lives.
Instead of wishing people good health, join us to make it happen.
ResponsibilitiesResponsibilities
The Delivery Director will be required to oversee software development and operations of client accounts with 50-200+ staff. They will be responsible for the success of client engagement, people development, project delivery and software development practices on a daily basis. The position is based in Ho Chi Minh, Vietnam with travel required to US client locations as needed.
Key responsibilities
- Managing delivery services to clients (client satisfaction/ references, revenue, gross margin)
- Building, managing, and expanding client relationships (new sales)
- Devise evaluation strategies to monitor performance and determine the need for improvements
- Plan and manage the project from start to completion involving deadlines, milestones, processes and deliverables
- Discover ways to enhance efficiency and productivity of sprint and enabler work
- Collaborate with the customer on day to day work progress, issues, concerns, escalations and be the first point of escalation
- Keep senior management informed with detailed and accurate reports or presentations
- Resource staffing management, grow the engineering team via hiring, training and developing people
- Manage and control project financials, deliverable acceptance
- Ensure product releases adhere to service transition policies and guideline
- Develop and sustain trust-based relationships with Directors, Vice Presidents, and C-level executives;
- Craft influential C-level communications and deliver with clarity, confidence, and enthusiasm. Qualifications
- Client's champion skills via great business acumen, consulting, interpersonal, negotiation, and communication skills
- Competent software engineering practices for a full lifecycle of a software product development
- Good people management skills which includes hiring, coaching, developing, and engaging people to support the growth of the business
- Experience managing 50 to 200-person team or deliver annual revenue of more than one or multiple million dollars
- Excellent spoken and written communication (English and Vietnamese) Benefits and Perks
- Working in one of the Best Places to Work in Vietnam, Top 10 ITC Company in Vietnam
- Flexible working model: Flexible time & Hybrid working from Ho Chi Minh or Da Nang city or working remotely from any location in Vietnam
- Attractive Salary & Benefits, full salary in probation, social insurance on full gross salary
- Performance appraisal twice a year, 13th-month salary and performance bonus
- Premium healthcare insurance for you and your loved ones
- Working 5 days/week , from Monday to Friday
- 18+ paid leave days/year
- Diverse careers opportunities with Software Services, Software Product Development
- Working and growing in a values-driven, international working environment and standard Agile culture with passionate and talented teams
- Onsite opportunities: short-term and long-term assignments in U.S
- Various training on hot-trend technologies, best practices and soft skills
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sports activities: football, tennis, table tennis, badminton, yoga, swimming…
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
- Free in-house entertainment facilities (football, ping pong, gym…), coffee, and snacks (instant noodles, cookies, candies…)
BENEFITS & PERKS
And much more, join us and let yourself explore other fantastic things!